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Leonardo Ward
Leonardo Ward

Download Queued Sky Go: How to Clear the Cache and Restart the App


How to Download Queued Sky Go Shows on Your Device




Sky Go is a streaming service that lets you watch live and on demand TV from Sky on your compatible device. You can watch shows from channels like Sky One, Sky Atlantic, Sky Sports, Sky Cinema and more. You can also download shows to watch offline when you don't have an internet connection or want to save data.


Downloading shows is a great way to enjoy your favourite programmes anytime and anywhere. You can download shows from Sky Go on your Sky Q box or on your mobile device using the Sky Go app. In this article, we will show you how to download queued Sky Go shows on your device and how to troubleshoot some common issues that may arise.




download queued sky go



Downloading on Sky Q




If you have a Sky Q box, you can download shows from various categories such as Catch Up TV, Sky Cinema, Sky Box Sets, Home, Sports, Kids or Music. To download a show on your Sky Q box, follow these steps:


  • Press Home on your Sky Q remote and select the category you want to browse.



  • Find the show you want to download and select it.



  • Select Download to add it to your download queue.



  • When the download is ready, you will see a notification on your screen.



You can also search for a show by pressing Home and then Search.


Prioritising, cancelling or deleting a download




You can manage your download queue on your Sky Q box by following these steps:


  • Press Sky on your Sky Q remote or select Recordings from the Home screen.



  • Select Manage and then Downloading.



  • From there, you can do any of the following actions:



  • Prioritise a download: If you want to watch a show sooner, find it in the queue and select Start download or Resume download.



  • Cancel a download: If you change your mind about a show, find it in the queue and select Cancel download.



  • Delete a queued download: If you want to remove a show from the queue, find it and select Delete.



  • Pause your download queue: If you want to pause all downloads temporarily, select Pause queue. To resume downloading, select Resume downloads.



Download on demand in SD, HD or Ultra HD




You can choose the quality and format of your downloads depending on your TV resolution and subscription. To change your download preferences and formats on your Sky Q box, follow these steps:


  • Press Home on your Sky Q remote and select Settings.



  • Select Setup and then Preferences.



  • Select On Demand Default Download Format.



  • Choose between SD, HD or Ultra HD depending on your preference and availability.



Note that downloading in HD or Ultra HD will use more storage space and may take longer to download. You also need to have a compatible TV and a Sky Q Experience or Ultra HD subscription to watch in Ultra HD.


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Auto download, Auto play, Persistent PIN and Keep Awake




If you want to binge watch shows on your Sky Q box, you can use these features to enhance your viewing experience:


  • Auto download: This feature automatically downloads the next episode of a series when you start watching the previous one. To turn it on or off, press Home, select Settings, Setup, Preferences and then Auto Download On Demand.



  • Auto play: This feature automatically plays the next episode of a series when the previous one ends. To turn it on or off, press Home, select Settings, Setup, Preferences and then Auto Play On Demand.



  • Persistent PIN: This feature allows you to enter your Sky TV PIN once and watch all shows that require it without entering it again. To turn it on or off, press Home, select Settings, Parental, Family and then Persistent PIN.



  • Keep Awake: This feature prevents your Sky Q box from going into standby mode when you are watching downloaded shows. To turn it on or off, press Home, select Settings, Setup, Preferences and then Keep Awake On Demand.



Downloading on Sky Go app




If you have a compatible mobile device, you can download shows from Sky Go using the Sky Go app. You can download shows on your iOS, Android, Fire, Windows or Mac device. To download shows on your device using the Sky Go app, follow these steps:


  • Open the Sky Go app on your device and sign in with your Sky ID and password.



  • Tap the Menu icon and select the category you want to browse, such as On Demand, Sky Cinema, Sky Box Sets, etc.



  • Find the show you want to download and tap it.



  • Tap the Download icon to add it to your download queue.



  • When the download is ready, you will see a notification on your device.



You can also search for a show by tapping the Search icon and entering the title or keyword.


Requirements and limitations




To download shows on the Sky Go app, you need to meet some requirements and be aware of some limitations. Here are some of them:


  • You need to have a Sky TV subscription and a Sky Go Extra or Sky Q Experience subscription.



  • You need to have a compatible device and the latest version of the Sky Go app.



  • You need to have enough storage space on your device and a stable internet connection.



  • You can download up to 25 shows at a time and up to 6 devices per account.



  • You can watch your downloads for up to 30 days after downloading them or 48 hours after starting to watch them, whichever is sooner.



  • You can only watch your downloads on the device you downloaded them on and you cannot transfer them to another device or external storage.



  • You cannot download live TV, sports events, pay per view or adult content.



Managing downloads on the app




You can view and manage your downloads on the Sky Go app by following these steps:


  • Open the Sky Go app on your device and tap the Menu icon.



  • Select Downloads from the menu.



  • From there, you can do any of the following actions:



  • View your download queue: You can see the progress and status of your downloads in the Queue tab.



  • Pause or resume a download: You can tap the Pause or Resume icon next to a download in the Queue tab.



  • Cancel or delete a download: You can tap the Cancel or Delete icon next to a download in the Queue tab or swipe left on a download in the Downloaded tab.



  • Change your download settings: You can tap the Settings icon in the top right corner of the Downloads screen and choose between Standard or High quality, Auto-download next episode, Auto-delete watched episodes and Download over mobile data.



Watching downloads on the app




You can access and play your downloaded shows on the Sky Go app by following these steps:


  • Open the Sky Go app on your device and tap the Menu icon.



  • Select Downloads from the menu.



  • Tap the Downloaded tab to see all your downloaded shows.



  • Find the show you want to watch and tap it.



  • Tap Play to start watching it offline.



Troubleshooting common issues




Sometimes, you may encounter some problems when downloading shows from Sky Go. H


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